Activity Reports
1. In the Dropdown Menu, select Activity Reports and click Go!
2. Select the date of the transaction you wish to issue a credit to, click Report.
If you are issuing a credit to a card that has not previously been ran, please see the Online Terminal instructions on issuing a credit
3. Locate the transaction in the list that appears
4. Click the Return button in the transaction's row
5. You can edit the amount if a partial credit is desired
All other info will automatically populate
6. Click Submit Transaction
7. Print Receipt if desired, and you are all set!
Contact
FTA Tech Support10429 S 51st St Ste 100
Phoenix
85044
888-535-3515 opt. 2
techsupport@the-fta.org