Invalid Batch Sequence

Don't worry this'll be quick -

you won't feel a thing...

 What it Means & What to Do

The terminal has a pending batch and will not proceed until it has been cleared. 

Must confirm that the batch has been closed with First Data BEFORE performing terminal steps.

Once batch is cleared and terminal updated, perform test transaction to verify.

Terminal Steps

(make sure the batch has been force closed with FD)

From the Welcome screen, press Admin

Press 2 for Batch Menu

Press 4 for Delete Batch

Press F1 to confirm

You will be taken back to Batch Menu, press 3 for Change Batch #

Look at number, press Enter and then press one number higher than the previous batch number

You will be taken back to Batch Menu

Press Red X and run test transaction to confirm

To Chance device ID follow these steps

Press the admin key

Press the 3 key for setup menu

Press the 5 key for merchant

Press F1 key for previous

Press the F2 key for edit, then type 4 random numbers (different than the original four) and press green to save