Card Not Supported

Oh YES IT IS Supported!

 What it Means & What to Do

Typically, this means the pin pad has lost its connection with the terminal

• Unplug power from the terminal
• Unplug the pin pad from the back of the terminal
• Check port for dust, clean if necessary
• Unplug cord from pin pad, checking that port as well
• Plug the cord back in the pin pad
• Plug the pin pad back in to the terminal
• Plug the power back in to the terminal
• Run test debit transaction (You only need to test the swipe)